ShieldSMB
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Platform

Monitoring, training, and help if something goes wrong. One team.

You are not buying four products and a pile of extra fees. We watch, we train, we help with the paperwork, and we show up if something happens — sized for firms that will never hire a security team.

Night monitoring room with staff at curved consoles, alert screens lit, city skyline in the windows
Someone is watching at 2 a.m. That is the service.

01 · 24/7 monitoring

Someone watching

We watch your computers, email, and logins around the clock. If something looks wrong, we stop it and tell you what happened — in plain English.

  • A person reviewing alerts 24/7 — not a ticket queue that opens at 9 a.m.
  • Managed antivirus and threat detection on every laptop, desktop, and server
  • Login monitoring for Microsoft 365 and Google Workspace
  • Monthly scans of your network, inside and out

02 · Staff training

Fewer clicks on bad emails

Phishing emails are still how most small businesses get breached. We send realistic tests, coach anyone who clicks, and keep it short.

  • Quarterly tests based on scams we are actually seeing
  • A short lesson automatically assigned if someone clicks
  • Videos your staff can finish at their desk
  • A report your insurer (and your board) can read

03 · PIPEDA · LFPDPPP · SOC 2 · cyber insurance

Paperwork you can actually answer

Insurers, auditors, and customers already ask the same questions. We map what you have, close the gaps, and keep the evidence handy.

  • PIPEDA / PHIPA guidance for Canadian firms
  • LFPDPPP mapping for Mexican firms
  • Control mapping for SOC 2, ISO 27001, and PCI DSS
  • Policy pack and evidence folders for insurance questionnaires

04 · If something goes wrong

A plan, and people on it

If you get hit, we know who does what: stop it, recover, and write down what happened so leadership and your insurer can use it.

  • 1-hour urgent response on Complete and above
  • Isolate the affected computer, reset logins, and stop the spread
  • Retainer options with agreed response times
  • A write-up that names the cause, not just the symptoms
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